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HTC Vive pre-orders hit by banking glitch

Will it arr-vive?

HTC Vive pre-orders hit by banking glitch
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HTC has apologised for problems that have hit some Vive pre-orders.

With the Vive bundles set to start flying out of the warehouse tomorrow, some customers have received notifications tell them their orders have been cancelled. Which isn't ideal.

According to HTC this could be down to some bank's anti-fraud measures. In a statement sent to the press it had the following to say about the cancellations.

'While fulfilling this week's orders for HTC Vive, a limited number of individuals were affected by auto cancellations due to processing issues with financial institutions.

'We're actively working to resolve this, and have already reinstated orders for some customers. We want to assure our customers that we'll work with them to process their payment so they can receive their Vive when they were expecting it.

'If you pre-ordered a Vive, we encourage you to contact your financial institution to notify them of upcoming charges.'

If your order has been affected, you need to get in touch with HTC to reinstate it. It's promised that orders affected by the glitch will be reinstated, so you're not going to have to wait any longer to get your swish new goggles.

bit-tech