Nvidia Shield Pro consoles are being recalled due to hard drive issues

Nvidia is recalling and replacing Shield Pro units due to an apparent hard drive issue.

Note that this only applies to the Shield Pro - that's the console with 500GB storage - and not the 16GB Shield.

The issue stems from the Shield Pro not updating properly after Upgrade 1.4. You'll know if this applies to you if your device has these symptoms:

1) Fastboot menu appears during Upgrade 1.4 (even if system recovers after a system reboot you should get a replacement).

2) Severe and persistent pixelation in all tiles of the top row of the Android TV home screen (text in tiles will be unreadable and does not become clear after a few seconds).

If your Shield Pro shows these symptoms then you need to contact Nvidia Customer Care at nvidia.com/nvcc to arrange a replacement.

This recall comes just over a month after Nvidia recalled Shield tablets purchased between July 2014 and July 2015 due to a potential fire hazard.