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HTC admits a hardware design flaw is responsible for Wi-Fi issues plaguing the One X

Offers replacement for those affected

HTC admits a hardware design flaw is responsible for Wi-Fi issues plaguing the One X
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Earlier this month we reported on Wi-Fi connectivity issues plaguing the snappy new HTC One X that had owners squeezing their cases in frustration.

A community of users at xda-developers identified loose antenna connection points as the underlying cause for the spotty Wi-Fi and Bluetooth connection, but HTC stayed mum on the matter.

Now, the company has officially acknowledged that there is a problem with the One X and has come forward with a solution.

Squeezed for a response

HTC Europe issued a statement to Android Central claiming that they are aware of 'isolated reports' related to the One X and its signal strength. HTC went on to assure its customers that it has "…taken immediate steps to implement a solution in our production process to prevent this issue from happening in the future."

In addition, HTC is also urging affected users to their call customer support to see if their phone is one of the affected models. If HTC confirms that a user has a phone with the identified hardware flaw, they will issue a replacement device.

Android Central also reports that this issue affects only the Tegra 3 version of the HTC One X. Customers who opted for the LTE version (with a dual-core Qualcomm processor) should not be affected by the spotty connection issue.

Via: TheVerge

Matthew Diener
Matthew Diener
Representing the former colonies, Matt keeps the Pocket Gamer news feed updated when sleepy Europeans are sleeping. As a frustrated journalist, diehard gamer and recovering MMO addict, this is pretty much his dream job.